View order invoice documents

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This document describes how to open the invoices of an order in the Back Office.

Prerequisites

The order must have a generated invoice. An invoice is generated by triggering the invoice-generate event on a confirmed order. For details, see Change the state of order items.

Viewing order invoice documents

  1. Go to Sales > Orders. This opens the Orders page.
  2. Next to the order you want to check, click View. This opens the Order Overview page.
  3. Scroll to the Documents block. The invoices of the order are listed with their reference and date. If the Marketplace order invoice documents feature is installed, the block also shows the merchant of each invoice.
  4. In the Files column, click PDF. The invoice page opens in a new browser tab. To save the invoice as a PDF file, click Save as PDF and select the PDF printer in the print dialog.

Orders without an invoice show No documents for this order.

Reference information: Viewing order invoice documents

ATTRIBUTE DESCRIPTION
Reference No. Reference of the invoice, for example Invoice-12.
Date Issue date of the invoice.
Merchant Only with the Marketplace order invoice documents feature: the merchant the invoice was issued for. The invoice for the items sold by the marketplace operator shows an empty cell.
Files The PDF link that opens the invoice page.